Does your broadband feel slower than it should be? If you’re struggling with buffering, lag, or slow downloads, you’re not alone. Many UK households put up with sluggish broadband when a simple fix—or switching providers—could give them a much better connection.
How to check your broadband speed
Before you assume you need a new provider, check your actual broadband speed:
- Run a speed test – Use a free tool like Speedtest.net to measure your current download and upload speeds.
- Compare with your package – Check your broadband contract to see what speed you’re paying for.
- Test at different times – Slow speeds during peak hours (evenings) could mean network congestion.
- Try a wired connection – Wi-Fi can be unreliable, so testing with an Ethernet cable gives a more accurate result.
Common causes of slow broadband—and how to fix them
- Too many devices connected – Smart TVs, gaming consoles, and phones all share bandwidth. Disconnect devices you’re not using.
- Wi-Fi interference – Thick walls, other electronics, and even your microwave can weaken Wi-Fi. Try moving your router or using a Wi-Fi extender.
- Old equipment – A slow router can limit speeds. If yours is outdated, ask your provider for a free upgrade.
- Traffic management – Some providers slow down your connection during peak times. Switching to an unlimited plan can help.
When it’s time to switch providers
If you’ve tried everything and your broadband is still slow, your provider might not be delivering the speed you need. Many UK providers offer faster fibre broadband at competitive prices, and switching is often easier than you think.
Want a faster connection? Discover deals here and find a broadband plan that meets your speed needs.
A slow connection isn’t something you have to live with. Check your speed, try these fixes, and if necessary, switch to a provider that can give you better broadband deals.